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Our Dog Lifetime Promise to You

 

At Kellyville Pets we love our animal friends and are committed to matching owners with the right pet and providing customers with unsurpassed advice, service and selection of products. This is our way of ensuring our animals have the best possible start in their new home with you.

We keep information on all of our breeders, puppies that we find homes for and the details of their new owners along with their microchip number. All of our puppies are microchipped before they come to us so they can always be traced back to us and the breeder they have come from.

We have a lifetime re-homing policy and we ask any customer of ours that finds themselves in a situation where they are no longer able to care for their dog, to contact us and we will work to re-home the dog via our network of customers, or seek the assistance of the Animal Welfare League NSW or the RSPCA.

We pride ourselves on having trained staff that allows us to offer customers an environment where they are able to choose the best pet for them by allowing them to meet them first, whether it be a puppy or a goldfish. We also ensure any new pet owner has all the information for the best welfare outcome and long term happiness for their new pet.