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Pet for Life Policy

Welcome to Kellyville Pets, where the magic of pet ownership comes to life.
As a destination store, we pride ourselves on offering unforgettable experiences for both pets and their people.
Our brand mission is clear: we exist to make life better for pets and their people.

At Kellyville Pets, we believe in the importance of responsible pet ownership, which is why we’re excited to introduce our new Pet For Life Policy.This policy encompasses several key principles:

PET RESCUE ADOPTION FIRST.

While it isn’t necessarily the right move for everybody, it’s always the first question to ask if you’ve considered a pet rescue adoption?

IT’S NOT ONLY A PET FOR LIFE, IT’S A PET FOR LIFESTYLE.

Different pets suit different lifestyles, we’ll help prospective pet parents find the right fit for them.

NOT JUST MEET THE STANDARD, BEAT THE STANDARD.

We don’t only meet, we’ll exceed every legislative and animal welfare compliance standard, and will happily submit to audits regularly.

THE RIGHT CHOICE GUARANTEES.

We offer not only health guarantees but also cooling off periods and a rehoming promise to ensure that welfare of the pets no matter what.

THE RIGHT ADVICE BEFORE YOU DECIDE.

We have highly passionate and experienced staff, and it’s not uncommon to discover some with tertiary or bachelor qualifications.

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