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Never run out again with Subscribe & Save.

Set the products you buy again and again on repeat, choose how often they arrive, and save 5% on every order. No contracts, no lock-in — pause, skip, change or cancel any time.

Independent Australian pet store. 40+ years in Western Sydney.

Why subscribe

Set it once, we'll handle the rest.

The food, litter and treats you always need — delivered on your schedule, for less.

  • Save 5% every order

    An automatic 5% discount applies to every subscription order, for as long as it runs.

  • No contracts

    Nothing to sign and nothing to lock into. Cancel whenever you like, at no cost.

  • Pause, skip or change

    Going away or overstocked? Adjust the frequency or skip a delivery in a couple of clicks.

  • Delivered to your door

    Your order is picked, packed and sent automatically on the schedule you choose.

Watch

See how Subscribe & Save works

A quick walkthrough of setting up your first subscription order online.

How it works

Five quick steps, then it's automatic.

Choose your product, pick how often you want it, and check out as normal. Every order after that takes care of itself.

  • 1

    Choose a product

    Find an eligible product and select the Subscribe & Save option on the product page.

  • 2

    Set your frequency

    Pick how often you'd like it delivered — from every couple of weeks to every few months.

  • 3

    Add to cart

    Add the subscription to your cart along with anything else you need.

  • 4

    Complete checkout

    Check out as usual. Your 5% saving is applied automatically to the subscription items.

  • 5

    You're done

    Manage, skip or cancel any time from your account — no phone calls needed.

Shop eligible products

Popular ranges on subscription

The staples worth setting and forgetting. Other categories include flea & worming, treats, litter, and supplements.

Good to know

Subscription FAQ.

Everything you need to know before setting up your first repeat order.

  • How does a subscription work?

    Choose the Subscribe & Save option on any eligible product, set how often you'd like it delivered, and check out as normal. We then process and send the same order automatically on that schedule, with 5% off every time.

  • Can I set my subscription for Click and Collect?

    Yes. Simply select In Store Pickup at checkout, and we will have it ready for you according to your chosen schedule.

  • Can I change my subscription?

    Yes. Log into your account to change the products, quantity, frequency, delivery address or payment details at any time.

  • How do I cancel?

    Cancel any time from your account. There are no contracts, cancellation fees or minimum number of orders.

  • Can I pause or skip a delivery?

    Yes. If you're away or already stocked up, you can skip an upcoming order or pause the subscription and restart it when you're ready.

  • Are new subscriptions available on promotional items?

    No. New subscriptions can't be created on promotional or sale-priced items. Once a subscription is running, your 5% saving continues to apply to the standard price of the item.

  • What happens if the price changes?

    Prices can change over time. Your subscription is charged at the current price of the item at the time each order is processed, less your 5% saving.

  • Can I return a subscription order?

    Subscription orders are covered by our standard returns policy. Get in touch with our team and we'll sort it out.

  • How long does delivery take?

    Subscription orders are dispatched on the same timeframes as our regular online orders — generally within 1–2 business days of being processed.

  • What if an item is out of stock?

    If something in your subscription is temporarily unavailable, we'll contact you to arrange a substitute or hold that order until stock arrives.

The fine print

Subscribe & Save terms and conditions

  1. Subscriptions are available on selected eligible products only, as marked on the product page.
  2. New subscriptions cannot be created on promotional or sale-priced items.
  3. A 5% discount off RRP or Pet Lovers member pricing applies to eligible subscription items on every order while the subscription is active.
  4. The 5% subscription saving cannot be combined with other promotional discounts or offers.
  5. Subscriptions have no contract, no minimum term and no cancellation fee.
  6. You may change the products, quantity, frequency, delivery address or payment method at any time via your account.
  7. Orders are charged at the price current at the time each order is processed, less the applicable subscription saving and exclusive of further discounts.
  8. Payment is taken automatically using the payment method saved to your subscription. Failed payments may result in the order being held or the subscription being cancelled.
  9. Where an item is unavailable, we will contact you to arrange a substitute or delay that order.
  10. Standard delivery charges, delivery zones and returns policy apply to subscription orders.
  11. Kellyville Pets may amend or withdraw the subscription program, or the eligibility of any product, at any time.
  12. These terms should be read alongside our general terms of sale and privacy policy.