The people behind the pets.
Kellyville Pets is still family owned, and the team is the heart and soul of it. Our passion for animals and their welfare is what drives the advice you get at the counter - real specialists who care for these animals every single day. Here are a few of the faces behind the names.
- 40+ years, family owned
- Specialists in every department
- Hands-on animal care, daily
- Ask us anything
1–15 Millcroft Way, Beaumont Hills NSW 2155
Animal people first, retailers second.
Almost everyone here keeps animals at home. That's not a coincidence - it's what we hire for. When you ask about a diet change, a tank cycle or a puppy that won't settle, you're talking to someone who has genuinely lived it, not someone reading a product label.
Our team keeps learning too: ongoing training, breeder and supplier visits, and daily hands-on care of every species in the store. It's why the same faces have been here for years, and why customers ask for them by name.
The animals set the standard.
Every decision we make - who we buy from, how we house and feed our animals, and the advice we give - starts with the welfare of the animal in front of us. Sometimes that means telling a customer a species isn't right for their home. We'd rather do that than see a pet rehomed a year later.
Whatever you keep, someone here specialises in it.
Every department is occupied by people who live and breathe that species.
Dogs & Cats
Nutrition, grooming, behaviour and the everyday gear — from a first puppy to a senior dog with a fussy stomach.
Puppies & Small Animals
Matching families with the right companion, and setting them up properly before the pet comes home.
Birds
Hand-raised babies, aviary setups, diet and taming - decades of practical bird knowledge on the floor.
Reptiles
Licensing, heating, lighting and enclosure design, with keepers who work with these species at home too.
Aquatics
Freshwater and marine — cycling, water testing, stocking plans and troubleshooting the tank you already have.
Warehouse & Inventory
Receiving, stock control, ordering and dispatch - the engine room that keeps shelves full and orders moving.
John
Kellyville Pets is still family owned, and John is still the one steering it. Four decades in the pet industry have gone into building one of Australia's most iconic pet destinations - and into a simple standard everyone here works to: the animal comes first.
He's spent his career promoting responsible pet ownership and growing a love of animals in the community, and you'll still find him in the store.
- 40+ years in the industry
- Family owner
- Responsible pet ownership advocate
Siggy
Siggy is the driving force behind innovation here, using technology to make every part of the customer experience simpler - in store and online.
She's also a passionate advocate for responsible breeding, and personally makes sure the Cavoodles from Rockley Valley Park meet the highest ethical standards before they find their forever homes.
- Ethical breeding standards
- Rockley Valley Park Cavoodles
- Technology & customer experience
Gary
Gary oversees all floor operations — from how the store is set up to making sure there's always someone knowledgeable on hand when you need them. If it's happening on the shop floor, Gary's across it.
He's also a proud pet parent to a flock of beautiful birds, so he's just as good a person to grab for bird advice.
- Floor operations
- Bird keeper at home
- Everyday pet parenting advice
Annalise
Annalise and her team work with puppies and small animals every day - and they genuinely love it. They're the people who help families find the right match, not just the cutest one in the pen.
From working out which breed actually suits your lifestyle to setting you up with the right food, bedding and enrichment, they'll get you started properly.
- Puppies & small animals
- Lifestyle matching
- New pet setups
Vickie
Vicki is a genuine bird expert, and hand-raises many of the birds we sell in store. If you've been in on a quiet morning, you've probably seen her walking the floor with a baby bird tucked in her arm or pocket.
That early handling is why our birds settle so well — and why she's the person to ask about diet, aviaries and taming.
- Hand-raised birds
- Aviary & diet advice
- Taming & handling
Andy
Andy and his team are the backbone of the business. Every delivery that lands, every order that goes out and every shelf that's stocked when you need it runs through the warehouse.
It's the least visible job in the store and one of the most important - thanks to them, what you came in for is actually here.
- Receiving & stock control
- Ordering & dispatch
- Keeps the shelves full
Want to work with animals every day?
We're always interested in hearing from people who care about animals as much as we do. Plenty of our team leaders started on the shop floor - there's real training, real progression and hands-on experience with species you won't find together anywhere else.
Paid roles and student work experience placements are both handled through our careers page.
More about Kellyville Pets
Forty years of animals, people and community — here's the rest of the story.
